Warranty

1. Warranty Scope

If your product has problems due to defects in product workmanship or materials (not man-made damage) during the warranty period, VAKERR will be happy to repair or replace the product for you.

If you purchase our products from a third party, the third party will provide corresponding warranty service.

2. Disclaimer

Normal wear and tear, including parts that may wear out over time (such as brush strips, batteries, filters, etc.)

Damage caused by improper use or natural disasters

3. Warranty Period

Cordless upright vacuum cleaner series warranty period: 24 months

Handheld vacuum cleaner series warranty period: 24 months

4. Warranty Effective Time

Starting from the date of order purchase.

5. Warranty Process

Customers can register directly through https://warranty.vakerr.com/, or provide a valid purchase receipt and problem description